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Patients With Nothing Nice To Say...

Patients With Nothing Nice To Say...

A good doctor just got a little harder to find.  Many people on the lookout for a new doctor will often turn to online reviews as a way to weed out the ones that have a lot of negative reviews posted about their services.  Doctors are now figuring out a way to put an end to this practice by having their patients sign away their rights to post unflattering online reviews.

A recent report from Time’s Techland section discusses the new way doctors are keeping their patients from giving them bad online reviews.  About 3,000 U.S. doctors are currently paying a company called Medical Justice to protect them from medical malpractice suits as well as equip them with contracts for patients to sign away their right to post unflattering reviews of the service they receive from the doctor.  If a bad review does get posted, the doctor can demand it be taken down by calling it copyright infringement.

Law professors, Eric Goldman and Jason Schultz recently launched a website called DoctoredReviews.com.  On the website the law professors explain why they believe it is wrong to censor negative doctor reviews.  They say, “Imagine if other companies used similar contracts.  Before you get a haircut, before you buy a six-pack of soda at the local grocery store or before you order a meal at a restaurant, imagine you were required to keep quiet and never post your opinion online about the product or service you purchased.”

What do you think of the contracts some doctors are requiring their patients to sign in an effort to censor any unflattering online reviews?

Would you you stay with your doctor if you were required to sign a contract like this?

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  • taysia38 By taysia38
    04.19.11  

    No way would I stay, it would make me think he is getting bad reviews.

  • mommyplesa By mommyplesa
    04.19.11  

    I would like to know how they are calling it copyright infringement and how that would hold up in court. My understanding of copyright is that it is this "unauthorized or prohibited use of works". A doctor can't copyright a patient's opinion and/or experience and as far as I know, they can't copyright their name, either.

  • Maureenbme By Maureenbme
    04.19.11  

    Not on my life ! I would never sign such a waiver for anything it almost seems unconstitutional. I feel it is my right and responsibility to report a doctor that is unprofessional in any way. However it does explain the why it is so hard to find a good doctor.

  • brimom By brimom
    04.19.11  

    I have left a bad review for a doctor and hope that others will read it. I felt the information and the way I was treated needed to be known to others so they don't have the same experience I did.

  • frogqueen75 By frogqueen75
    04.19.11  

    I can actually see both side of this, since I worked in several different areas of the medical field before staying home with my kids-and regularly dealt with patients who were rude, obnoxious, insistent and if you didn't do what they wanted RIGHT when they wanted it (even if it was the absolute wrong course of action for their health issue) well, you were the one in the wrong, and by golly, they were going to report everyone in the office to the BBB, the AMA, they were going to sue, etc...you see where I'm going with this. However, I also have several moderate-to-severe health issues, and have dealt with some people in the medical field who were pretty terrible, and I have told other people in my local area NOT to ever go to those doctors/clinics.

  • cardreader By cardreader
    04.19.11  

    wrong! Patients need to know the risks and reputation of doctors.

  • wvmommyX By wvmommyX
    04.19.11  

    It wouldn't bother me to sign it. I don't read online doctors reviews, I would rather get my info from someone I know directly that has had an experience with the doctor in question. Online reviews are often swayed negative, because a bad experience is more likely to drive someone to complain than a positive experience causing someone to give accolades.

  • msfriendly By msfriendly
    04.20.11  

    While I probably wouldn't read online doctor reviews, I wouldn't sign anything like this. It's just wrong! I think people have the right to see other's opinions. If the doctor was good, he shouldn't be worried.

  • docmp78 By docmp78
    04.21.11  

    i m a dr... n i think everyone shld be able to write a review about a dr. i m not worried tht anyone will write negative about me...y r drs scared of this!?!

  • docmp78 By docmp78
    04.21.11  

    like in any proffession.there could be some miscommunications ,n the patient might write a bad review,but i think its always better to be able to review drs ,n may the best ones benefit frm it.

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