By donnamajames
on Aug 15, 2014  

If the service exceeds my expectations I'm more likely to take the time to fill out the "how did we do"....I'm not typically one to respond to negative service.

By dchampagne
on Aug 15, 2014  

I seem to always take surveys. I like to express my opinion if it's good or bad. That way maybe the product could be upgraded alittle if it needed it.

By CasuallyClassy
on Aug 15, 2014  

I believe that companies truly want your opinion, if they take the time to send a survey to you, concerning a product or service. Companies are always striving to do better, reach further and make their products and/or services better for the consumer. Even if I did not particularly like a product/service, I will give my honest opinions. It might not be what the company wants to hear, but my opinion was honest and it might have an effect on a product becoming better for consumers in the future. And as always, a positive survey, is always welcomed to a company.

By apigue
on Aug 16, 2014  

Sometimes I feel like we are always quick to talk when service is bad. That's why I try to let someone know when service is good. You never know how a little compliment can affect someone's job.....for the good.

By Dekahamm
on Aug 18, 2014  

It's always good to give feedback. Let's consumers know how they're doing. Gives a chance to improve in areas in which they lack.