This is pretty handy to have if you don't like dealing with a mess. The only reason it has 4 stars is that it is not made to handle large (kid) spills or cleanups

I bought one of these because I have mobility and health issues that make it hard for me to clean up. With boys, I have to stay on top of the cleaning or it looks like a cyclone went through the house. It does what it says. Dirt evaporated after a few passes with the Shark Steam Mop. There's two sides on the fabric pad. One for dirt lifting and the other to scrub. They're both pretty soft, so I didn't see any damage to my tile floors. I do notice a smell when it's in use. It's not terrible but it is noticeable, but evaporates within minutes of cleaning so it's not a deal breaker. There's also stickiness to the floors. I wonder if it's because I don't use distilled water as recommended in the manual? I do wish it picked up stains quicker. Sometimes a bad stain can take a few minutes to get up. It is also a little bit of work to get the water into the intake part for steaming. I wish the tank was bigger and the cord longer. I have to unplug frequently, and refill the tank at least one during my cleaning sessions.

ok if you're on a budget I like this product ok - The handle is flimsy and its not the most convenient to use - Its 2018 - this shoudl be automated.

I had high hopes for this product, but it hasn't measured up to my expectations! The pros: no cleaning detergents required, no cleaning pads to throw away, easy storage. The cons: It does not work great on my floors - leaves them looking dull. The handle seems a bit flimsy and sometimes bends when I'm pushing it back and forth. I wish I hadn't spent the money on this as I much prefer my old mop!

Not bad, but I do get the feeling that I am just wiping dirty stuff back and forth when I use it...

Good on linoleum floors but average for tile I bought my Shark Steam Mop from Amazon. It came with 2 reusable washable cleaning pads. It's easy to fill up with water as it comes with a measuring cup. I like the adjustable handle. It makes it easy to reach wider areas. It didn't come with the triangle piece for tight corners that are under baseboards. This has to be purchased separately, as does the cleaning cloth that goes with that piece. It's nice to use around pets as it doesn't use any chemicals. I just wish they made thicker scrubbing pads for it to get into grout surfaces. I recommend it but buy it on sale.

Does'nt work.The heat after a few months stops working so there's no steam.It also left puddles of water on the floor.Save yourself the money!

Although it cleaned well, it did not last long, maybe a year if that. Was not happy about that, actually not sure if I want to get another Shark, I don't want to spend all that money for it not to last long. They don't make things to last like they use to.

I owned my shark steam mop for about a month before it snapped in half...no bueno!

This works great for steaming up sticky messes like spilled juice or dirty footprints. However, it tends to push dirt into corners and edges rather than picking it up and the handle is flimsy.