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Toms Shoes

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Rating Reviews Recommended
4.2 413 86%
rated #206 in Fashion & Apparel
Most helpful reviews
most helpful review
katfos   ::  
  • 3
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Toms are cute and a nice option to slip on when you are one the go. I find them too flat for me and they hurt my feet after a couple of hours.
least helpful review
pilarsviews   ::  
  • 1
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Sad to find out today that TOMS are manufactured in China. Totally did not expect a company with such high ethical standards to have their shoes made in a country that places such a low value on human rights and human life. Came to find that out while chatting with a Customer Service Rep about trying to get a replacement part for my daughter's Bimini. Our dog chewed part of the strap and I contacted them to see if I could purchase a replacement part. Guess what? Since the shoes aren't made here, they don't have any replacement parts. I am so disgusted. I honestly wouldn't be so mad if TOMS was some other amoral company. TOMS leaves the customer, who is essentially helping them do what they do, without any help at all.
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All Reviews for Toms Shoes 
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lickysplitnik
  • 3
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0
5 days ago   ::  Toms are great brand except they don't make the sizes for toddlers
chendra
  • 1
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0
on Aug 23, 2014   ::  "This is the worst customer service I have EVER experienced. I will not be buying from them again. I got a pair of shoes as a gift that were incorrect. I had to call to be able to return them, I was on hold for over 30 minutes. They said they would be sending me a return shipping label which I never got. I called again, and was on the phone for another 30 minutes. Still no shipping label. I called a third time and talked to a manager and finally got in. I put the shoes in the mail a week later. Four weeks went by and I still did not have a credit on my account, or a refund. I had to call once again to see if they got the shoes. And all she said "Oh yea, those were processed a while ago." She ordered me the correct shoes, said she would send me a order confirmation email which I never received. I asked for it to be linked to my online account so I could see that status. I had to rep tell me that she could do it, and it could take up to 24 hours for it to appear. It never did, talked to another rep that said it was impossible to link it to my account. I will never purchase from them again. As much as I like the shoes, there customer service ruined it. I asked to have someone call me about all of this and of course that never happened. I am to the point that I want to send my shoes back because of all of this."
MiMi23
  • 5
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0
on Aug 21, 2014   ::  I love the fit & style of Toms. I have several pairs in different colors. They are very comfortable and work with all of my fashion.
Alleziah
  • 4
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0
on Aug 19, 2014   ::  Love love love love love these shoes! SO comfy, and they match with practically every outfit! Only thing I do not like is the leather inserts (in the non-vegan variety), they fall apart very easily and look gross. So, if you plan on buying these shoes, I recommend you go with the vegan kind!
muggly
  • 4
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0
on Aug 14, 2014   ::  i didn't like Toms at first, because I thought they looks old and frumpy. But my mind has recently changed. All three of my little boys and my husband have multiple pairs and they love wearing them. They have really held up well for kids shoes. I have some cute ones, but still don't wear them as much as flip flops.
SarahDakota
  • 5
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0
on Aug 08, 2014   ::  Love these shoes, they are such a great organization and the shoes are very cute and stylish!
MaddieC
  • 4
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0
on Aug 04, 2014   ::  I like that this company now offers them in a large amount of colors and design, but with they were a bit more comfy.
jackielb1989
  • 4
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0
on Jul 30, 2014   ::  Toms are amazing for me. I wear mine all the time. I even wear them to hike in. People always ask me why are you wearing your Toms hiking? Because I have never fell never slipped, nothing. They're so comfortable and they have a great bottom that's not slick. You can wash them they're great. Mine have lasted me 5 years. I even bough a little pair of the Toms boots my for toddler. They're great, love them.
expertmommy90
  • 5
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0
on Jul 22, 2014   ::  Toms are so comfortable and great on my feet. An they are a little pricy wish they would lower the price down.
AsiaDiva
  • 4
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0
on Jul 12, 2014   ::  I luv Tom's shoes. Tom shoes have sizes for the whole family from kids to adults. I bought some baby blue with sequins. I get lots of comments how pretty look. It's almost like wearing house shoes. It's worth it getting a pair of Tom shoes.
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