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What is most important to you about your mobile phone service?

There are many things we want from our mobile phone service provider, but what is the most important thing to you when choosing a service? 

Have you ever switched service providers to get a better feature?  If so, what was it that made you switch?

Good selection of stylish phones (5.5%)

No annual contract (9.3%)

Good coverage/reception (36.4%)

My friends have the same service (2.7%)

Cost of plans, roaming charges, etc. (46.4%)

What is most important to you about your mobile phone service?
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55
  • thinkinggirl By thinkinggirl
    on Nov 02, 2009  

    I totally agree with cinnamongirl75, not been able to get out of a bad deal because of contract hurts ,I need a phone that can raise the bar!

  • joy9281 By joy9281
    on Nov 02, 2009  

    I LOOK FOR LOW PRICES AND GOOD RECEPTION MAINLY

  • jenko1 By jenko1
    on Nov 02, 2009  

    I like that I don't use minutes talking to my friends that have the same provider, same with texting.

  • danbybeth By danbybeth
    on Nov 02, 2009  

    I am on Verizon and my primary reason for staying with them is that I've always received excellent customer service and hassle-free product delivery. I also consider a company's website to be part of their overall customer service and I find Verizon's easy to navigate and informative. That said, I wouldn't sign up for a cell phone if they didn't cover my area and have good reception -- that's a given. But all things being equal, I would pay more for the same basic service if the customer service was great.

  • SZYmom By SZYmom
    on Nov 02, 2009  

    I first had Sprint and was very unhappy with them. My husband and I both now have Verizon and are satisfied. Most of our friends and family also have Verizon. Coverage and good signal are very important as waht good is a phone if you can't use it anywhere? However cost is important as well, as finances are tight.

  • daphnewang By daphnewang
    on Nov 03, 2009  

    A great plan makes all the difference in the world, but spotty coverage is the worst!

  • sandie61 By sandie61
    on Nov 03, 2009  

    good reception is a must. its also nice to have a stylish phone.

  • Sprinkles68 By Sprinkles68
    on Nov 03, 2009  

    tmobile seems to have the cheapest phone service, but i can't have the blackberry storm with them and they haven't upgraded to a 3g network yet!! :(

  • Stephbff By Stephbff
    on Nov 03, 2009  

    I want service that is not expensive and provides great coverage with no roaming fees or hidden charges.

  • aschultheis By aschultheis
    on Nov 03, 2009  

    i like having an affordable plan that offers the service i need