Applebees aren't too creative in their menu and every time I've visited the wait staff has always been far and few.

I haven't ate here in a while. I loved the food only at some of the locations. The quality of food does vary by location. Its good for a special night out.

The food is good and they offer weight watchers options but it gets boring if you go there regularly. I have trouble finding things I want to eat on the menu.

The food at most Applebees are good. some however are not taste.

The only reason I've really ever gone to Applebees is for the weight watchers options that they have. I think the food isn't very good for the quality that you get and I would much rather get a better meal somewhere else for my money. The weight watcher's meals are very good though and I like knowing I'm not eating something that is extremely unhealthy and I know how many points it is.

I at first will be honest was not that much of a fan with Applebees, but when they added some new options and brodened thy're menu I had more things to choose from and they were good. I also really like the 2 for $20 option because if your on a limited budget its a great option.

We have gone to Applebees on many occasions and have had no problems. However, the past couple of weeks we ended up going twice due to a get together and gift cards. Both times were horrible. I spoke to the manager last time, he was very understanding. He told me the hostess that I had an issue with had more complaints that day, and several on days past. Why do we keep these people around, their are many happy people that would love the job of greeting others! Be greatful for having a job, be nice to your guests, I am a paying customer!

I'm not big on Applebee's food. There are only a couple things I will actually eat. Although, I love their fruity girly drinks! I have never had awful service, always been decent. The only reason we keep going back is for the drinks.

I love the affordability of the food, however i do not think it tastes that great. I have never gotten a meal that I thought was delicious and I generally don't go there anymore.

It is just okay! Nothing that makes me keep going back! I did forget my debit card and the ladies were very polite and put it up for me.

Love their food, not their service! I have been into several different Applebee's restaurants and all of them have had grumpy and aloof staff.

Where I live, Applebee's is one of the nicer, "non-fast food" restaurants in town. For the most part, they do a good job of greeting the customers and getting the food out in a timely manner. The situation you were in was a result of very poor customer service and I am astonished that they didn't do anything to try and rectify the situation - REGARDLESS of who was right or wrong on the timing. When I worked in that line of business, the customer was always right and we tried to rectify the situation so everyone was happy, especially the customer.

Applebees is a hit or miss kind of place. Either the service is good and food is not or food is good and service is horrible. When the food is cooked right, its delicious. Just depends on the day.

This is my daughter's favorite place to eat. That is until they took the fajitas off the menu. Please put them back on the menu.

It definitely depends on the city. Sometimes a longer wait and horrible service makes the environment less inviting. The appetizers are good and it is an affordable restaurant.