Didn't like the way it made my skin feel and to me it had a weird scent.

As an esthetician I have never been a fan of this cleanser. Unfortunately it will not remove all your makeup.

I have sensitive/ acne prone skin. Cetaphil's consistency reminds me of oil well of course it's not oil(its not soapy). I had an allergic reaction to this product and my skin peels all the way it feels as if it's burning especially at night (with redness) . I was curious it this product would work for me since most people with sensitive skin use this type of cleanser claiming that it is hypoallergenic. So I visited my dermatologist and she said that I got seborrheic dermatitis and she gave me creams and stuff. After that I never want to use cetaphil again I even felt frustrated sometimes whenever I see it in a grocery store, not gonna buy again. DISCLAIMER: I am not saying that if I had an allegic reaction to this product you will also have the same. I think this just depends on how products react to our skin so I'm just sharing my own experience about it :)

pH is too high! This cleanser IS gentle, I'll give them that. However it has a pH that is way too high and it totally screws up the pH balance of your face, which come with a slew of problems. I think it is quite irresponsible of them not to adjust the pH now that the effects of disturbing the balance are well proven.

It burns.

This product is in my shower for use in the morning. It does not remove makeup very well and use a L'Oreal product that cleans pores. I probably would not purchase it again (had a $2 off coupon for the one I have).

I'm not a huge fan of this product or the smell.

I tried it and I found it to be too light and didn't think it did anything?

My dermatologist suggested that I use this as it is mild. I really liked it at first, but it didn't do much for my skin. I tried the oily skin version and once i applied it in the shower, it really stung my skin and smelled terrible. I did not think there would be such a drastic difference between the two formulas.

Makes my sensitive skin produce more oil and causes me to get breakouts

Good for sensitive skin but it doesn't really do anything.

This is a great, gentle product, especially for those who are sensitive to scents and dyes. I love that I know I'n not slathering my face with chemicals and additives. Also, Cetaphil really does "soften as it cleanses". My only objection, is that it really does not remove eye make up well enough to use alone. I always end up coming out of the shower with raccoon eyes, even after several attempts.

I used this on my son's skin due to exzema when he was a baby. I guess it worked. His skin cleared up but I never felt like he was actually getting clean. It has no smell and is a weird consistency. His exzema definitley went away though. I've also used it to take off my makeup, which it does great. I would recommend for sensitive skin people for sure.

A light cleaner; does not dry out the skin. Did not really help with my breakouts though.

It's a pretty good product. It worked well for one of my daughters with eczema. I had to try another brand for my other daughter.