BEWARE: They treat sellers like garbage! I sell stuff on Etsy. They have the worst customer service for sellers I have ever seen. I can't even believe they operate like this. These people have cost me a lot of money refunding things to scammers. For example, the scammer buys something from you, claims that it was damaged, complain to you, and you send them a replacement. The scammer then opens a case with Etsy and immediately escalate it so Etsy approves a refund right away without even talking to the seller about it. CRAZY. They don't check the history of the order either! Meanwhile, the seller sent a replacement, so now they are out of 2 pieces of merchandise and HAD TO PAY A REFUND to the scammer! You present evidence of it and Etsy just ignores it. There is NOBODY to talk to. They cancelled their 1-800 number too. They would rather have a happy customer than a happy shop owner because it's hard for the shop owner to leave their reviews behind. They don't care the least bit about sellers and just stick them with hefty fees. You can't even opt out of not advertising - they force it on you if you make more than $10K from your store - now they have you locked in! They advertise for you at your cost without permission. They send you surveys all the time claiming to be bettering themselves but treat their sellers like GARBAGE. Stay away from this horrible marketplace!

Not a big fan. The site is ok but doesn't really pull me in

all in the love of the 6.5% ... its gross have you ever noticed how many jewlery shops come out of India on Etsy? i feel like every ring I click on comes from a shop out of India. the majority of the shops have less than quality products, horrible shipping without any tracking number. After a little bit of searching I found out that etsy makes 6.5% of ever sale. There is not an email address anywhere to be found. it all made me so mad that etsy will let the same people make shop after shop after shop, same person, selling the same thing, with a different name just to get their 6.5% of each sale. Shame on you etsy for exploiting your customers. This is an American greed company. I jumped ship.

I love Etsy as a buyer. As a seller, not so much. The fees are crazy and the customer service is almost non-existant.

I love looking through all of the great items on here, but have never actually bought anything. The prices have kept me from that.

Enjoyed the different individual stores via Etsy but have to give a low rating due to Etsy itself. Signed up for an account, was in the middle of purchasing, had emailed a question to a seller - when Etsy blocked my account from me - without any notification. I emailed them several times with no reply not a good practice to shut customers out without any reason, then not notify them or reply to their concerns - do not let my bad experience keep you away from Etsy - they do have many wonderful sellers on their with amazing products!

A lot of items look handmade and tacky...its like an online flea market

I would never recommend Etsy.com to anyone since the seller I bought from 2 months ago is still very sparse in communication and I still have no received my package or a refund and the shipping costed more than the actually product but I wanted it so I paid it and I still have not heard anything from her.

Caveat emptor A decade ago, I would definitely have recommended Etsy for finding fun, funky, unique, creative handmade things. But lately it's nothing more than another storefront for unknown sellers. I gave up.

They have amazing things on here. Everything is unique and vintage like which I love. The only problem is the prices they ask for.

I really enjoy finding unique presents on Etsy; however, the search function is non-existant. The amount of products are overwhelming and there is not an efficient way to sort through them. Also, products tend to be overpriced.

While there are loads of fantastic artists who actually handcraft their wares, there are also loads of cheaters that purchase their "handmade owl necklaces forged in a cave by a Peruvian princess" from Oriental Trader and hike up the price by 500%. This doesn't keep me from using Etsy but it does make me question the authenticity of a lot of items.

Etsy is such a great site for crafters and buyers. I'm always browsing the unique things that show up.

I love all the handmade things but you would have to list multiple items all day in order for people to see your goods. It shows them in a newest order.

I love Etsy...I could spend hours just browsing. I love to look at all of the vintage items!