What benefits do you enjoy when you do use the card (discounts, etc.).
I shopped at a Macy's store in the past 3 months (48.7%)
I shopped at macys.com in the past 3 months (11.5%)
I have a Macy's credit card and I use it (10.9%)
I have a Macy's credit card but I don't use it (7.8%)
No (39.8%)
I also used to shop at Macy's all the time and still have their credit card but now, not. I agree with other comments that the store is a mess. They used stock similar products to Dillards that were more high end and different than the other stores. Now they have regular clothes that I can get cheaper elsewhere. The displays are a mess and the items all over the place. Haven't been there in months.
I have a Macy credit card and I love the fact that they send you coupons. The main reason I go to macy is for the MAC counter, the coupon excludes any cosmetic so I only shop there once in awhile