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What, if any, concerns do you have about using mobile tools, such as SMS/text messages, QR codes or mobile search engines, to get product info or coupons when making an in-store purchase?

What would make your shopping experience easier and more enjoyable?

Privacy (24.5%)

Unwilling to pay for certain mobile capabilities (16.9%)

Difficult to use (5.6%)

I don't have a mobile device that support these tools (14.2%)

I am not familiar with these tools (6.5%)

Other (leave a comment) (5.3%)

N/A I have no concerns (26.9%)

What, if any, concerns do you have about using mobile tools, such as SMS/text messages, QR codes or mobile search engines, to get product info or coupons when making an in-store purchase?
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19
  • gloriarr By gloriarr
    on Mar 17, 2011  

    I have a smart phone and am able to do this but it is just one more thing to be doing that is not necessary.and a waste of time. I prefer printed in the paper coupons or ones just added to my store cards with a minimum of effort. I don't text and only use free apps and only those which are necessary to use such as GPS or email and of course using the phone.

  • ciegleparis By ciegleparis
    on Mar 17, 2011  

    I do not like the apps such as FourSquare and others where the store wants you to "check in" to receive the promotional discount , coupon, or freebie. Stalkers, thieves, and other do like FourSquare because they know right where you are when you check in.

  • elliemay1229 By elliemay1229
    on Mar 17, 2011  

    I have a smart phone that I use all the time, but people in stores look at me like I'm crazy. I use keyring for my loyalty cards, but have had several stores tell me that they weren't able to use it. I also worry about privacy...I mean with Check Points, they know my GPS location in order for me to use it.

  • girl17 By girl17
    on Mar 17, 2011  

    I like the apps and coupon texts. Sometimes I worry about privacy but not enough to stop using them!

  • MizTerry By MizTerry
    on Mar 17, 2011  

    I don't want to be bombarded at my private line with other offers if they sell my info to other companies. It's why I don't use my phone for coupons and such.

  • agaphmou By agaphmou
    on Mar 17, 2011  

    I have my first awesome smartphone a couple of months now,I would love to get coupons through it!

  • wickedlittlewanda1975 By wickedlittlewanda1975
    on Mar 17, 2011  

    I'm not sure if this app is only available through Iphone, but I use AppShopper religiously. It notifies you of when there is a price drop or an app is available for FREE. I've never paid for an app yet. Worth checking into. You can select by category just like on the app store. I use it on my ipad also!

  • frogqueen75 By frogqueen75
    on Mar 17, 2011  

    I do use coupons through my phone, like Cellfire, Meijer and Mobideals & have an app where you can scan barcodes to make a grocery list of items you regularly purchase. However, the problem I usually have is with cashiers who don't understand that when I'm showing them a scannable bar code on my phone, it IS a VALID coupon, even though they don't have something to put in their drawer-and they don't want to accept it. I know which stores to not even bother doing this, and they are losing my business more and more.

  • Iheartmakeup2011 By Iheartmakeup2011
    on Mar 17, 2011  

    Privacy is a huge concern for me. Companies need to do more to make consumer feel secure.