I got this product as a birthday present and I love it. It beats having to buy all those throw away ones for the swiffer. With two dogs and a cat my house gets pretty dirty and having to always buy the replacement pads really sucked. Now with this i can clean my hardwood, tile, and lanolium all with one pad and be done with it. I also love how the head can fit behind the toliet. The only thing I wish is that there was a trigger or something to make more steam come out at times rather than having to pump it all the time.