I love Old Navy. I love there clothes and most of the time you wont even find an upset worker there. They are cheerful people. Same goes for the online store. The customer service people are always happy to help. But the hassle of ordering when you never know what your item is going to look like. If your a plus sized woman, you kow its hard enough trying to find clothes that fit and look good, but doing it all online while someone else is wearing the pants is not always helpful!