I enjoy the idea and the product, whenever I remebered to use it. I think it works great and the idea behind it is also great, however it was very easily misplaced and the pull to shut thing on the top I found got a little warpped after a few uses.
It worked ok. Sometimes it didn't open in my washer. I stoped using this product after a 10 washes.
I bought one because my husband dislikes detergent touching his clothes before the washer fills with water. I put it in and the ball didn't open in the washer, so thinking maybe it was just a mishap I left it open for the 2nd round in the washer and found that none of the detergent even came out of the ball. I don't know if the one I own is defective, but I would not buy it again based on my experience.
Sometimes it opens & sometimes it doesn't. And when it does, that doesn't mean all the softener comes out.