This phone is amazing! I went from a Blackberry Curve to this and absolutely love it! It has so many different features and it pretty user friendly. I like the touch screen and the apps! It has quite a few FREE apps you can download to your phone that can occupy your children if your at a doctors appointment etc. The pictures it takes are very clear and great quality. The only downfall I see to this phone is that when I hold it to my cheek when talking, the phone call will drop, probably due to my cheek hitting the end button. Other than that, I love it and would definitely recommend it!