My skin was softened and smoothed after one use, although my Mary Kay consultant said it may take up to two weeks. This scrub has small crystals which were non-irritating, but effective. The first step removes dead/dry skin and improves skin texture while the second step replenishes the lost oils and vitamins in your skin leaving it with a healthy, balanced glow. The overall appearance after using this product is a smoother, more evenly colored face with less noticable wrinkles.