Toys R Us
66%Recommended

Toys R Us

3.5
              Rated #30 in Stores
39
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39 Reviews 3.5/5 stars
66% Recommended
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  • 5
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Super fun place I have always loved toys r us! Too bad they went out of business! Id definitely have taken it over if I had the funds too! Such a great, wonderful, fun place!

loved it I have always loved going to Toys R Us as a kid and enjoyed taking my kids until they shut it down, they had such a variety of products

Toys R Us is out of business and I can understand why. They were super expensive. Excited when I got to go in one as a kid, but rarely ever bought anything from there.

Was the #1 toy store until mostly all us stores went bankrupt! Little pricey for toys! But during holiday time great sales!

Out of Business So sad that this store went out of business. It was a classic! My kids loved to go.

Has a great selection of toys; however, it is really overpriced and the clearance is poor. The only redeeming factor is that they price match Amazon which has helped with keeping the costs low without having to wait for shipping from Amazon.

Watch before you shop Around July - the best time to shop (excluding December) otherwise - avoid it like the plague

I have always enjoyed shopping at Toys R Us, I can always find some pretty amazing deals there. I have always been asked if I needed help while shopping and the employees have always been able to answer questions I may have with a smile on their face. I enjoy our local Toys R Us a great deal :)

Toys R Us isn't a store we buy items at very often. I've found other super centers have just as good a supply and things are generally cheaper.

Toys R' Us has a great selection of toys for kids of all ages but I only go there once in a blue moon and that's only when I have a gift card. The store is very over prices. I can almost always find a better deal at Walmart or on Amazon.

A bit pricey for me but still a good store to find what toy your looking for

Huge selection but kind of expensive. But you can find anything and everything there. I love going there to splurge. But hate it during holidays. It's so busy and crazy. But they have everything you could ever imagine and stuff you never knew about. A kid's dream store

My daughter loves this store. The hard to find toys we go there. She loves buying her my little pony's there. we are going back real soon.

I agree that while their selection is much larger, their prices are much higher than their local competitors. It didn't used to bother me too much because I liked having a wider selection, but the past several times I've shopped their I've left with a bad taste in my mouth. For starters, they run some great coupons ( especially this time of year) but I have never seen another store with so many exclusions on their coupons. The biggest one being you can't use any type of coupon on a "hot" toy, which is basically ever relevant toy. Once you put a lay a way on, if an item you have on your order goes on sale they will not adjust the price where their competitors will. You can earn r us bucks for your purchases but they break them down so you can only use one at a time. And most imoortantly IMO, their customer service is terrible. I was looking for a specific toy that wasn't on the shelf and after a half hour of arguing with an associate she finally agreed to scan the barcode to revea they had two boxes full in the back. In the same visit I asked 2 different associates on the floor if they price match and was told absolutely, I spent an hour shopping around with all my match ups only to get to he register and be told they DO NOT price match and would not honor what I was told by the other associates (this came from a manager). Oh and they will not honor an item if it is priced wrong. All in all I think they really need to work on their policies. They may have a better selection but it comes at a cost.

Good variety of toys, especially when we are looking for something specific. However, I have found even their sale prices are high. Other stores everyday prices for the same items are lower. I also don't like the return policy and what a hassle it is to take something back.