I recently stumbled upon these heels after looking for a basic black pump for months. My only criteria was that I wanted them to be comfortable, and I finally found it! This pump looks like the heel is higher than it feels due to a a slight platform, and the soles are so padded that they really support your foot. My only complaint is that the shoe started slightly snug around the toes, and after wearing them a couple of times stretched out so that my foot was sliding forward. This is an easy fix with an insert (which I find I need with most shoes). All in all, I would definitely recommend these to a friend!