AT&T Mobile Phone Service Review | SheSpeaks

Reviews & Ratings

Sort by
  • ahsienad19 By  ahsienad19    

    Never again

    I have to say the only thing I like from AT&T is the coverage here in Puerto Rico. Everything else could really use some work, starting with their customer support. The plans are really pricey and even when you are a long term user they never help lower your bill. Everytime I get a bill is higher then the previous one. As soon as my contract ends I?m searching for another company.

    Was this helpful?   0
  • Jladavis89 By  Jladavis89    

    I love using AT&T and I have had great service for the last 7 years. I?ve had to call Customer Support and they could use some major improvements though.

    Was this helpful?   0
  • Jessalove123 By  Jessalove123    

    This service isn't okay. I have recently went through this service and the phone rep wasn't real friendly the phone service itself is slow and coverage is very little( not like in the ads I'm afraid) and it costs more than Verizon which I was trying to get away from that high bill but I didn't.

    Was this helpful?   0
  • Amber_Lee By  Amber_Lee    

    Me and my boyfriend have been with AT&T for a couple of months now. So far, no surprises on the bill and we always have service. but I feel they are really pricey, for me and my boyfriend to share 6GB its almost $200

    Was this helpful?   0
  • Bagel2332 By  Bagel2332    

    I was with Sprint for 13 years and I loved them. Unfortunately I moved to an area where Sprint only has coverage in 7% of the state. Due to this, I had to switch to AT&T. Their coverage area is great but that's the only nice thing I can say about them. They have horrible customer service, their Web site is horrible, their plans are confusing and my bill is often wrong. I got a $309 bill from them one month due to international calls. When I told them I never called anyone in another country, they said I must have answers an incoming call. However, when this supposedly happened, I was on an airplane and my phone was turned off. After an hour, I finally got them to reverse the charges. Stay clear of them if you can. I wish I could.

    Was this helpful?   0
  • Justmissash By  Justmissash    

    Their plans could be better priced but they have excellent cell service and are willing to work with you and definitely like working to keep their customers. Been with them for 5 years now and don't plan on changing.

    Was this helpful?   0
  • sonya_mind1967 By  sonya_mind1967    

    I had att but it was supposed to be unlimited internet but wasnt really went to straight talk and it is truly unlimited

    Was this helpful?   0
  • MasterofMom By  MasterofMom    

    I really, really, really dislike AT&T. From their customer service (who have never known what is going on) to the number of dropped calls I get, to their pricing plan, to the speed my wireless works at.... just yuck. If it wasn't for the fact that we agreed to join my brother-in-law's family plan for the duration of his current contract, I would have dropped them within a month of signing up. I will never use them again.

    Was this helpful?   1

    where i live it wont work, i bit in the country

    Was this helpful?   0
  • Shawnanagans By  Shawnanagans    

    Poor coverage. bad customer service. Too expensive

    Was this helpful?   0
  • holleymc By  holleymc    

    I was migrated from Altel (whom I loved). Their rates were reasonable and their cutomer service was awesome. I can't say the same for AT&T. Too pricey and poor coverage in my area. My zip isn't even covered! I hate being stuck in a contract!! tick tock tick tock.

    Was this helpful?   0
  • butterflynda By  butterflynda    

    I love ATT Wireless. This is the only wireless network that works in the area I live in. It is also the only network that works when off roading in the middle of no where and in the local mountain areas.

    Was this helpful?   0