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If you were given the power to make changes that would improve your shopping experience, what type of retail store would you most want to impact?

How many times have you gone into a store and thought, "Why is it like this? It could be so much better!" From the long lines at the wholesale clubs (because only half of the lanes are open!) to rude and inattentive sales people to messy racks at some stores where you can't find your size in the place its meant to be!  Some of our shopping experiences seem ripe for improvement!

If you were given the chance to make a shopping experience better, which type of store would it be and why?

Grocery Store (36.2%)

Department Store (7.6%)

Mass Merchandiser (Wal*Mart, Kmart, Target) (39.1%)

Club Store (Costco, Sam?s, etc.) (4.9%)

Discount Store (TJ Maxx, Filene?s, etc.) (6.5%)

Drug Store (1.6%)

Big Box Retailer (Home Depot, Staples, Toys R Us, etc.) (3.8%)

If you were given the power to make changes that would improve your shopping experience, what type of retail store would you most want to impact?
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587
  • dpackup By dpackup
    on Jul 19, 2008  

    I love shopping discount stores because they really do have good deals, like TJ Maxx, which is one of my favorites! But the way it is set up drives me crazy and nothing makes sense where they have it. It should flow as you enter the store and departments should be very easy to know where they are.

  • robinm145 By robinm145
    on Jul 19, 2008  

    Discount stores have some great deals on quality products. However, you have to be patient. The store set-up and messy racks make it difficult to find the right size and mechandise.

  • msfriendly By msfriendly
    on Jul 19, 2008  

    I think some of the large retailers need to "go green" and add some skylights. Also, if departments were arranged and marked nicer, it would give the store a whole "upscaled" look.

  • terrismoose By terrismoose
    on Jul 19, 2008  

    I too dont like all the clutter and trouble of searching for things im shopping for,more cleanliness please!

  • lmcpub By lmcpub
    on Jul 19, 2008  

    I appreciate the discounts and coupons my drug store receipt prints, however they expire too soon and often do not meet my buying habits or needs.

  • sharlaksmith By sharlaksmith
    on Jul 19, 2008  

    Keep it simple...I love to shop...I just don't like running around like a chicken with my head cut off trying to find the rest of the "isle" that is one the other side of the store. I know it is done this way to get more exposure to products. Yet when time is tight I give up! I find an "organized" store more user friendly and tend to go there.

  • roxypixie By roxypixie
    on Jul 19, 2008  

    I wish my grocery store had a kids play area. Like the one Ikea has. This would make going to the grocery store much better.

  • lin321 By lin321
    on Jul 19, 2008  

    I love shopping in Mass Merchandise stores because they carry a large variety of products.

    When I am shopping in one of these stores, I would love it if they annouced a one hour special on a particular item with maybe a 20% discount. It would be a surprise sale a day.

  • meengh By meengh
    on Jul 19, 2008  

    I am pretty happy about the experiences I have in most of the other types of stores except for grocery stores so that is the one I would like to change the most. They are crowded and overwhelming as well as they don't put anything where it makes sense.

  • ahobgood By ahobgood
    on Jul 19, 2008  

    It doesn't matter what time I go into the stores in my area, but there's never enough cashiers available.