Account Manager
SheSpeaks is a go-to resource for brands interested in engaging with consumers, building deep insights, rich profile data and long-term consumer advocacy. Merging the best of social media and community conversations with world-class technology platforms, we create and operate consumer influence communities.
We are seeking an Account Manager to help deliver programs that exceed client goals.
Responsibilities
Effective and profitable management of client relationships including program development and delivery, ensuring client satisfaction
Collaboration with our business development team to pitch and implement programs
Facilitate Insights and Marketing programs including the following:
- Establish program plan and technical structure, execute set-up
- Manage member enrollment and communications
- Coordinate with research team to develop surveys, analysis and reporting
- Coordinate and communicate with operations and member services teams to resolve issues and ensure ongoing success of programs
Skills and Experience
4 - 6 years experience in client management, marketing or market research. Agency experience a plus.
Passion for client service.
Ability to handle multiple assignments, tasks and clients simultaneously.
Detail oriented and able to work effectively with management, research and operations staff in a team environment
Effective and concise written and oral communication skills.
Proficiency with MS Word, Excel and PowerPoint.
Knowledge of social media a plus
Ability to succeed in an entrepreneurial environment
Base Salary of $45,000 to $60,000 commensurate with experience.
Location
Our New York office
SheSpeaks
276 Fifth Avenue
New York, NY 10001
Contact: Carol@shespeaks.com
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